Terms of Service & Legal Notice

Millennial Medical

Last updated: July 24, 2026

Welcome to Millennial Medical. These Terms of Service ("Terms") govern your access to and use of our website and your purchase of products from us. By using this site or placing an order, you agree to these Terms. Please read them carefully, along with our [Privacy Policy], [Shipping Policy], and [Refund Policy], which are incorporated here by reference.

1. Legal Notice / Company Information

This website is operated by [Millennial Medical, LLC] ("Millennial Medical," "we," "us," or "our").

• Registered business name: [Millennial Medical, LLC]
• Business address: 825 Industrial Rd, Saint George, UT 84770, United States
• Email: customerservice@millennialmedical.com
• Phone: 435‑752‑0743
• Entity type / jurisdiction: LLC organized under the laws of the State of Utah

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) and able to form a legally binding contract to place an order. By purchasing, you represent that the information you provide is accurate and that you are authorized to use the payment method you select.

3. Products, Pricing & Orders

We work to describe and price our products accurately, but we do not warrant that product descriptions, images, pricing, or other content are complete, current, or error‑free. Colors and appearance may vary by screen.

All orders are offers to purchase and are subject to our acceptance. We may refuse, cancel, or limit any order — including after an order confirmation is sent — for reasons that include product unavailability, errors in pricing or description, or suspected fraud. If we cancel an order after you have been charged, we will issue a refund.

Prices are shown in U.S. dollars and are subject to change without notice. Applicable taxes and shipping are calculated at checkout.

4. Medical & Product Disclaimer

Please read this section carefully.

Millennial Medical sells mobility aids and assistive equipment (such as crutches, canes, walkers, wheelchairs, and related accessories). Our products and any information on this site — including sizing guides, usage tips, articles, and product descriptions — are provided for general informational purposes only and are not medical advice.

Our products and content are not intended to diagnose, treat, cure, or prevent any disease or medical condition, and are not a substitute for the advice of a qualified healthcare professional.

You should consult a physician, physical therapist, or other qualified healthcare provider before selecting or using any mobility or assistive device, particularly regarding the right product for your needs, proper fit and adjustment, weight capacity, and safe use. Always follow the manufacturer's instructions, warnings, and weight limits included with the product.

Improper selection, fit, adjustment, or use of mobility equipment can result in serious injury. You are responsible for using our products safely and as directed. If you experience pain, instability, or difficulty while using a product, stop use and consult a healthcare professional. To the fullest extent permitted by law, you assume the risks associated with the selection and use of the products.  You are responsible for proper assembly of your products before use.

5. Website Use & Content Disclaimer

The content on this website is provided "as is" and "as available." While we strive for accuracy, we make no warranty that the site or its content is accurate, complete, reliable, current, or error‑free, or that the site will be uninterrupted or free of viruses or other harmful components.

The site may contain links to third‑party websites or resources. We provide these links for convenience only and are not responsible for the content, products, or practices of any third‑party site.

6. Intellectual Property

All content on this site — including text, graphics, logos, images, product photography, and the "Millennial Medical" name and marks — is owned by or licensed to Millennial Medical and is protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from our content without our prior written permission, except as needed to browse the site or place an order.

7. Acceptable Use

You agree not to use the site to violate any law; to infringe our or others' rights; to submit false or fraudulent information or orders; to interfere with or disrupt the site's security or operation; or to attempt unauthorized access to any part of the site or its systems.

8. Returns, Refunds & Shipping

Purchases are subject to our [Refund Policy] and [Shipping Policy], which are part of these Terms. Certain items — including wheelchairs, knee walkers, and rental equipment — are available for local pickup only and are not shipped, as described in our Shipping Policy.

9. Disclaimer of Warranties

Except for any written warranty provided by the product's manufacturer, and except where prohibited by law, all products and services are provided "as is" without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non‑infringement. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.

10. Limitation of Liability

To the fullest extent permitted by law, Millennial Medical and its owners, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenues, arising out of or related to your use of the site or products. To the fullest extent permitted by law, our total liability for any claim arising out of or related to these Terms, the site, or a product will not exceed the amount you paid for the product giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under applicable law.

11. Indemnification

You agree to indemnify and hold harmless Millennial Medical and its owners, employees, and affiliates from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of your breach of these Terms, your misuse of a product, or your violation of any law or the rights of a third party.

12. Governing Law

These Terms are governed by the laws of the State of Utah, without regard to its conflict‑of‑laws rules. You agree that any dispute arising out of or relating to these Terms or your use of the site will be brought in the state or federal courts located in [Washington County, Utah], and you consent to their jurisdiction.

13. Changes to These Terms

We may update these Terms from time to time. Changes are effective when posted to this page, and the "Last updated" date will reflect the most recent version. Your continued use of the site after changes are posted means you accept the updated Terms.

14. Contact Us

Questions about these Terms or our products? Contact us at customerservice@millennialmedical.com or 435‑752‑0743, or write to us at 825 Industrial Rd, Saint George, UT 84770.